Terms of Use

Terms of Use

Last Updated: 25 August 2025

Welcome to Bus Services, the official community mobile application for accessing bus service information. These Terms of Use ("Terms") govern your access to and use of the Bus Services application (the "App") and related services.

By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree, you must not use the App.

1. Introduction and Service Description

The Bus Services App is designed to provide users with convenient access to publicly available information on bus services in Tshwane. Features may include:

  • Bus routes and schedules
  • Stop locations
  • Real-time tracking (where available)
  • Service alerts and updates
  • Contact and community support information

⚠️ Disclaimer: The App is an independent platform and is not commissioned, owned, or endorsed by Tshwane Municipality. Data is based on publicly available information, which may change at any time.

2. Acceptance of Terms

By using the App, you confirm that:

  • You are at least 18 years old, or you have parental/guardian consent if under 18.
  • You have the capacity to enter into a binding agreement under these Terms.

3. User Accounts

Certain features may require registration. When creating an account, you agree to:

  • Provide accurate, complete, and updated information.
  • Keep your login credentials secure and confidential.
  • Accept responsibility for all activities under your account.
  • Notify us immediately if you suspect unauthorized use.

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use

You agree to use the App lawfully and respectfully. You may not:

  • Use the App for commercial purposes without written consent.
  • Copy, modify, or distribute any part of the App without authorization.
  • Reverse engineer, decompile, or tamper with the App's software.
  • Interfere with the App's operation, servers, or networks.
  • Use bots, scrapers, or automated tools to overload our systems.

5. Intellectual Property

All intellectual property in the App (software, text, graphics, logos, etc.) belongs to Bus Services or its licensors.

We grant you a limited, non-exclusive, revocable license to use the App for personal, non-commercial purposes only.

6. Disclaimers & Limitation of Liability

The App and its content are provided "as is" and "as available" without warranties.

  • Bus times, routes, and real-time tracking may be inaccurate due to delays, weather, or operational changes.
  • We do not guarantee uninterrupted or error-free service.

To the maximum extent permitted by law, Bus Services is not liable for:

  • Direct, indirect, incidental, or consequential damages.
  • Loss of profits, goodwill, data, or business opportunities.

Your reliance on the App is at your own risk.

7. Third-Party Services and Links

The App may link to third-party sites or services. We are not responsible for their content, policies, or practices. Use them at your own discretion.

8. Privacy Policy

Your privacy matters. Our Privacy Policy explains how we collect, use, and protect your data. By using the App, you consent to our data practices as described in the Privacy Policy.

9. Modifications

We may:

  • Update or discontinue the App at any time, with or without notice.
  • Revise these Terms. Updated Terms will be posted in the App.

Continued use of the App after changes = acceptance of new Terms.

10. Governing Law & Disputes

These Terms are governed by the laws of South Africa.

Disputes shall be resolved in the courts of South Africa.

11. Contact Us

For questions or support, please contact us through the Contact Us section in the App.